NewOffice automation for UK small businesses
Customer follow-up
that runs itself.
Ottomo sends the timely texts that win and keep customers. Missed-call replies, quote follow-ups, reminders and review requests, approved by you and set up remotely.
SC
Sample customerMobile · Today
Missed call · 09:42
Sorry we missed your call. We are with a customer at the moment. You can book a time here:yourbusiness.co.uk/book
Thank you. Is Thursday morning available?
Yes, Thursday at 10:00 is free. Please confirm using the link and we will see you then.
Activity
Text-back sentMissed call
Automatic
Automatic
Quote follow-upDay 3 reminder
Scheduled
Scheduled
Booking confirmedThursday, 10:00
Booked
Booked
Review requestAfter appointment
Queued
Queued
Product
Five automations. One quiet system working in the background.
Missed-call text-back
An instant, polite text with a link to book.
Missed call
Mobile09:42
Sorry we missed your call. You can book a time that suits you here:yourbusiness.co.uk/book
Thank you. Thursday morning works for me.
Booked · Thu 10:00Appointment reminders
Fewer no-shows, without the phone calls.
Messages
Your BusinessYour service is due next week.Messages
Your BusinessReminder: your appointment is tomorrow at 10:00. Reply C to confirm.Quote follow-up
A courteous nudge, at the right moment.
- Quote sentDay 0
- Friendly follow-upDay 3 · Sent
- Final check-inDay 7 · Scheduled
Review requests
A Google review invitation after each visit.
Thank you for visiting Your Business today. How did we do?
Leave a review
Enquiry chasing
No enquiry left without a reply.
Website enquiryAsked about availabilityChased
Phone enquiryRequested a call backBooked
Email enquiryAwaiting replyDue today
Industries
Built for businesses that run on bookings. Every message is written for your sector.
Garages
MOT, service and advisoriesYour MOT is due next month. Reply BOOK and we will send available times.
Plumbing & heating
Quotes and boiler servicingJust checking you received our quote. We are happy to answer any questions.
Electrical
Estimates and inspectionsYour electrical inspection is due soon. Shall we arrange a visit?
Physiotherapy
Reminders and rebookingReminder: your appointment is tomorrow at 09:30. Reply C to confirm.
Aesthetics
Consultations and top-upsIt has been a few months since your last treatment. Would you like to book?
How it works
Live in three steps. No new software for your team.
01
A short conversation
We agree which automations would help.
Introductory call
15 minutes · Phone or video
MonTueWed
02
You approve the wording
Nothing is sent until you are happy.
“Sorry we missed your call. You can book a time here.”
ApproveEdit
03
We switch it on
Usually, all you need to do is divert unanswered calls.
Missed-call text-back
Appointment reminders
Review requests
Opt-outs always honouredSTOP requests are respected automatically.
Pause at any timeChange or stop any message whenever you like.
Spending cappedText costs are capped, with an alert first.
Put your follow-up on autopilot. We will show you how.
Email us and we will reply with a brief overview of how Ottomo could work for your business.